Privacy Policy

Kaelen Kitchenware LLC, 306 W Superior St, Duluth, MN 55802, United States. For any questions regarding your data, contact: [email protected].

We process personal information in compliance with the applicable U.S. state privacy laws, including the CCPA/CPRA and relevant regulations in United States. If this document conflicts with statutory requirements, applicable law takes precedence.

When you buy a board, we collect only the essentials for fulfillment: your name, shipping address, email, telephone number, and the purchased items. We do not capture or save payment card details on this website. While you browse, our server logs technical information like your IP address, browser type, and visited pages through the cookies described below.

• Customer contact and shipping details including legal name, physical shipping address, email address, and telephone number
• Transaction history, order records, and bank transfer reference identifiers
• Technical telemetry, device identifiers, IP addresses, browser specifications, and browsing interaction data
• Customer support inquiries, correspondence logs, and product satisfaction feedback

• To fulfill purchases, manage transport, and coordinate any product returns.
• To reply to your inquiries and share tracking updates about your shipment.
• To safeguard our web store and understand how visitors navigate the catalog.
• To share occasional product news, strictly if you signed up, with an opt-out link in every email.

Our website places basic data files in your browser. Essential cookies allow your basket and checkout to work and cannot be disabled. Analytical cookies show us broad visitor trends without identifying you personally. Promotional cookies load only if you approve them in our consent banner. You may change your preferences whenever you like via the banner or your browser controls; review our Cookie Policy for the complete breakdown.

Delivery carriers receive the address details needed to hand over your parcel. Our payment processor receives the necessary transaction data. Web hosting and analytics partners handle information under strict service agreements. We never sell your personal information.

Under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), California residents possess distinct rights regarding their personal information. Kaelen Kitchenware LLC does not sell, trade, or share your personal information with third parties for cross-context behavioral advertising or monetary consideration.

We retain sales records for the statutory timeframe required by tax and accounting legislation, then delete them. User account details remain active until you ask to delete your profile. Analytics metrics are stored for 14 months.

For consumers protected under relevant statutory privacy regimes, including applicable state-level privacy statutes in the United States, we honor your rights to request confirmation of data processing, obtain access to your collected personal records, demand correction of inaccurate information, request secure deletion of your personal data, and obtain your data in a structured, portable format.

Kaelen Kitchen does not process, capture, store, or transmit payment card numbers or sensitive financial card credentials. All transactions are completed exclusively via Cash on Delivery or Direct Bank Transfer, ensuring no card data passes through our digital systems.

Reach out at [email protected] or ring +1 (218) 974-7741 throughout Mon-Fri 10:00-19:00. We reply to every inquiry inside one business day.