Kaelen KitchenKaelen Kitchen
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Frequently Asked Questions

Here is everything you might want to know about chopping on pure metal. We keep things direct so you can decide if it fits your kitchen counter.

how to choose titanium cutting board thickness
A thickness around two millimeters balances solid rigidity with everyday handling weight. It remains completely flat during heavy dicing while sliding smoothly into ordinary cabinet drying racks. You can wash and move it around the counter with one hand.
what is the board made of
The board is milled from solid commercial Grade 1 pure titanium without composite backing. There are no glues, synthetic resins, or non-stick chemical layers applied to the cutting surface. It is simply clean, food-safe metal from edge to edge.
how to clean titanium cutting board
Rinse under the kitchen faucet with warm water and your everyday liquid dish soap. You can also place it upright into any standard dishwasher cycle since titanium handles high temperatures without warping. Wipe dry with a kitchen towel or let it air dry in a rack.
how to pay for my order
We accept cash on delivery directly to the courier or upfront bank transfer before dispatch. Card payments and instalment schemes are not accepted on our storefront. Your choice of payment is selected at the checkout stage.
when does my package get dispatched
Orders placed before 11:30 on business days are packed and dispatched the very same day from Duluth. Packages confirmed after 11:30 leave our facility on the next working morning. Tracking details are emailed immediately once the parcel is handed over.
what if the board does not fit
You may return the unused board in its original packaging within 30 days of delivery. As stated in our store policy, return shipping is paid by the customer unless the board arrived damaged or incorrect. Contact our Duluth support team to receive return packing instructions.

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